FAQ

The Cleaning Genies 

Frequently Asked Questions

Do The Cleaning Genies provide all cleaning products and equipment?

   Yes – We provide all products and equipment for your cleaning service.  Our products are

    environmentally friendly  and do not contain bleach.  If you have a preferred product

    that we do not carry, please leave some for us and we will be happy to use it for you.

*   Do I need to be home when the cleaners are working?

    No – In most circumstances, we ask that someone be available to let us in, and provide us

    with a brief tour of the areas of your home that require cleaning.  However, if this is not possible,

    arrangements can be made with The Cleaning Genies for a key to be left in a discreet place,

    or collected from a neighbour or real estate agent.

  What method of payment does The Cleaning Genies accept?

    The Cleaning Genies accept cheques and cash for payment.  We do not accept payment

    by Eftpos, Credit Card or Electronic Bank Transfer.